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Welcome to our Customer Service center

  • We have a commitment to quality products and authenticity.
  • We guarantee that all products in our store are original designer fragrances and that your information is 100% secure.
  • We take pride in our reputation for quality and excellent value in discount perfume, cologne and related products.
  • If you are dissatisfied with a purchase, simply send it back to us for a refund.

Standard Ground (USA)

    • Shipping charge is $5.95
    • Arrives in 2 – 5 business days
    • Ships via UPS, FedEx, or Postal Service
    • Orders to PO Box, HI, PR, AK, APO, FPO are shipped via USPS

Shipping charges will vary depending on the quantity of items in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order.

2nd Day Express (USA)   

    • Ships via 2nd Day Express for $ 11.95
    • Arrives in 2 – 3 business days 
      (not available for P.O. Boxes)

Shipping charges will vary depending on the quantity of items in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order.

Next Day Air (USA) 

    • Starts at $ 9.95
    • Ships via Next Day Air
    • Arrives in 1 – 2 business days 
      (not available for P.O. Boxes) 

Shipping charges will vary depending on the quantity of items in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order.

International Shipping

    • We ship worldwide, select your country at checkout.
    • Arrives in 3-12 business days depending on speed options at checkout.
    • Ships via FedEx, UPS, TNT, DHL, or USPS

Shipping charges will depend upon the quantity, weight and dimensions of each item in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order.

*Please note, Customs policies vary from country to country. Most small orders arrive duty free, however you may be subject to import duties and taxes once a shipment reaches your country. Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges.

    • Returns are accepted except for wholesale purchases.
    • The buyer pays for the return shipping.
    • All other orders can be returned up to 30 days after the ship date for a full refund minus shipping and gift wrap charges.
    • If you would like to return a product from your order you will simply need to send the unopened product back to us in its original sealed packaging.
    • You can expect a refund within one billing cycle of our receiving your returned product. This may take up to 15 days.
    • If shipping was free for your order it will be deducted from the credit we apply to your credit card.
    • Please note, we do not accept returns for cosmetics and skincare items due to health reasons, please make your selections carefully.
      Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.

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